We fundamentally believe you will be thrilled with the products you purchase from BB&S Lighting. That’s because we go out of our way to ensure that they’re designed and manufactured to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
For returns, simply e-mail us for a RMA number Request RMA (then please write the RMA number on the outside of the packaging – see example below) and ship the unused portion to us with the receipt and a copy of the receipt within 30 days of the date you receive the product. If the item is returned within this timeframe, we’ll offer you a full refund based upon the original payment method.
Once we receive the item(s), we will issue a refund and send you a Return Receipt confirmation email.
Return Shipping Address:
RMA _________ (e-mail us for RMA number) Request RMA